Last night, two of my friends and colleagues in the SharePoint community sent me links to new diagnostic tools, one specifically for SharePoint and one applicable to SharePoint, which complement each other nicely - one is about the technology, and the other is about community. To receive them both in the same evening was such a happy coincidence that I wanted to share them together.
The first, sent to me by SharePoint developer Julie Turner, is the SharePoint Diagnostic Studio, announced on 4/23/11 by the SharePoint Product Team.
It's a complement to SCOM and the SharePoint Health Analyzer which, in the product team's words, "presents server diagnostic information in a visual and structured way that enables Developers and IT Professionals to quickly diagnose and act upon intermittent performance, reliability and functionality problems in a SharePoint 2010 environment." Essentially, it provides graphical reporting in the categories of base, capacity, performance, availability, and usage, and provides insight into the issues that impact these areas.
For more information:
This is a free, downloadable 20-page paper which presents a model for measuring the health and activity of online communities. It defines a set of common characteristics, briefly listed here:
- Members (growth)
- Content (usefulness)
- Traffic (popularity)
- Positive Atmosphere
- Civil Behavior
- Degree of Trust
It then shows how these standard metrics can be used not only to measure an individual community but to compare against other similar communities. But more than helping to measure community health and providing a means for benchmarking, it can also validate perceptions, and serve as a basis of ROI calculations.
Both of these tools would be excellent for anyone considering their SharePoint maturity in the Infrastructure & Administration and/or People & Communities competencies, and I've posted them as resources on sharepointmaturity.com. Personally I appreciate their focus on visualization and graphical display of information. If you decide to give one or both of them a try in your own environment, please leave a comment and let me know how it goes!