Today I attended a seminar hosted by the Boston KM Forum on categorization and tagging. One of the speakers, David Hobbie, brought up a great point - that tagging / categorizing in the enterprise happens when a document is saved into the content management system, when a better way would be to have people tagging documents as they find them in search results. The first scenario – tag on upload – involves questions such as Which version do you tag? How can other users tag and rate? The second scenario – tag on search – accounts for these issues and will lead to richer search results in the future. I’m not advocating doing away with tag-on-upload, but I’d like to see Hobbie’s idea implemented in the enterprise applications used by my clients.
Last night I attended a talk on Enterprise Search from Microsoft by Tara Seppa at the New England SharePoint User Group. Microsoft emphasizes the value of SharePoint’s “actionable search results” (by which they mean “preview helpful summary information and clear graphical representations of files; move, delete, copy, and drag & drop files; send, forward and reply to messages directly from search results, and open and run applications from the results”). The tag-as-you-search concept would be great functionality to add to future releases of SharePoint Search.
New England SharePoint User Group:
KM forum topic:
Actionable search results definition from the whitepaper Microsoft’s Approach to Enterprise Search: Bridging the Gap between Information Management and Enterprise Search